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All rolesKnowledge base for athlete

Athletes

70 articles

You train on your own with the app, without a coach or gym. With or without Pro.

Getting started

7 articles

Training and cardio

21 articles
2 min read

Logging a workout

Starting a workout, ticking off sets, what the app remembers from last time, and why it works offline.

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2 min read

Logging an activity, without a plan

Recording a class, a walk, CrossFit or padel: type, duration and how hard, with the calories burned. And what your watch does by itself.

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2 min read

The sports assistant: watching your exercise

The camera counts your reps and comments on your technique for squats, push-ups, lunges, glute bridges and crunches.

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1 min read

Measuring your posture

Having your body proportions measured once, so the sports assistant calculates with your body.

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1 min read

Notes on an exercise

Writing something down for an exercise: for this workout, or permanently so you see it every time. Plus what your coach added.

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2 min read

Scanning a machine, board or notebook

Turning the result from a treadmill or rowing machine, a plan on the board or your notebook into a workout.

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2 min read

Creating your own training plan

Putting together your own plan if you don’t have a coach, or alongside what your coach sets up.

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4 min read

Your path: looking weeks ahead to your goal

Choosing a programme or getting one from your coach, ticking off days, and what happens if you miss a day.

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1 min read

Your programme from your coach

Your goal, which week you’re in, what you’ve agreed with your coach and what changes each week.

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2 min read

The exercise library

Looking up exercises by name or muscle group, and the explanation given for each movement.

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2 min read

Supersets, RPE and tempo

What these three terms mean and how to use them in a plan.

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1 min read

The rest timer during your workout

When the timer starts, how long you should rest and why that differs per exercise.

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2 min read

Running, walking, cycling, swimming and inline skating

Starting an outdoor session, how distance and pace are measured, and what happens when you save it.

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3 min read

Cardio with added weight: vest, backpack and more

Recording a weighted vest, a weighted backpack, ankle weights or a buggy with your cardio, before or after, and how that changes your kcal.

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1 min read

Looking back at route and pace

What’s in the summary of a session and how to compare earlier runs.

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1 min read

Audio cues while running

Spoken updates on distance, time and pace, so you don’t have to look at your phone.

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2 min read

Sharing a run or workout in the community

What others see when you share an activity, where it appears, comments, and how to shield your home.

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2 min read

Your territory: conquering, holding and losing

How you take squares with a run, what expiry and defending mean, who sees your territory and how points and the season work.

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1 min read

Segments: a stretch of route with a leaderboard

What a segment is, when your run counts, and whose times you see.

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2 min read

Training spots: working out nearby

Finding, recording and confirming places with equipment or space to work out, and the points that earns you.

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1 min read

Your calendar: what’s planned

The month view, what the dots mean and how to add something yourself.

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Nutrition

10 articles

Progress and motivation

13 articles
2 min read

Points, levels and your wallet

Where your points come from, how a level works, and the difference between your level and what you can spend.

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2 min read

Your Fitscore: what it measures and what it doesn’t

How the Fitscore is built from six components, why a component without data doesn’t count, and what the number doesn’t tell you.

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2 min read

Your streak: weeks in a row

What makes a week count, which milestones there are, and why a rest day costs nothing.

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2 min read

Habits and their reminders

Ticking off habits, setting a reminder, and why you get at most two a day.

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1 min read

Achievements, badges and your belt

Which badges there are, where to find them, your belt and colour, and sharing a badge.

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1 min read

Community and the leaderboard

What’s on the Community tab, joining Top performers, and what others then see of you.

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1 min read

Your week: the weekly overview

Every Monday a summary of your previous week, with what went well and one suggestion.

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1 min read

Calories burned: what you actively burned today

Where the number on your home screen comes from, and whether your activity counts towards your nutrition goal.

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1 min read

Tracking measurements

Recording weight, circumferences and other values, choosing what you track, and why your weight fluctuates.

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1 min read

Taking and comparing progress photos

Recording photos, putting them side by side, and who can see them.

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2 min read

Tracking your cycle

Recording your period, what the app estimates from it, notifications, and who sees it: only you, unless you share it with your coach.

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1 min read

Personal records

How the app recognises a record, indoors and outdoors, where you see the trend, and what to do when you’ve plateaued.

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1 min read

Challenging someone for the neighbourhood

A week-long battle for the most squares in a neighbourhood, against someone who took your territory.

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Pro

3 articles

Account, privacy and settings

16 articles
2 min read

Can’t sign in

The most common causes when you can’t get in, in order of likelihood.

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1 min read

Signing in with Apple or Google

Opening an account with your Apple or Google account, what we get from you, and switching sign-in method.

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1 min read

Filling in your profile

Your name, your photo, and the details the app uses for goals, badges and estimates.

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1 min read

Changing your password and email address

Changing your password or email address, and what happens when you do.

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1 min read

Deleting your account

How to delete your account, what goes, what has to stay by law, and the difference with cancelling.

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2 min read

What’s recorded about you, and who has looked at it

Reading back your notes and reports, seeing who has accessed your data, and stopping your coaching.

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1 min read

Taking your data with you

What’s in a copy of your data, and how to request it.

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2 min read

Privacy: who sees what about you

For each type of data, who has access, and which switches you control yourself.

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2 min read

Location, routes and privacy zones

When the app uses your location, what happens to your routes, and how to shield your home.

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1 min read

Signing out and multiple devices

Using the app on more than one device, and what signing out actually does.

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2 min read

Setting up notifications

Which notifications there are, quiet hours, silencing everything for a while, and on or off per device.

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2 min read

Making the app your own

Light or dark, your start screen, when your week starts, your daily goal for steps and calories, and your exercise demonstrator.

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1 min read

Voice, counting along and counting down

When the app speaks out loud, which voice you hear, and how it counts along and counts down during an exercise.

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2 min read

Connecting your watch or wearable

Steps, active calories and workouts from Apple Health or Health Connect, and what happens to your heart rate.

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1 min read

Syncing your calendar

Making your workouts and classes appear in your phone’s calendar app.

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1 min read

Set up with AI: what that label means

Why a plan, meal plan or recipe sometimes says it was set up with AI, and what your coach did with it.

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Can’t find your answer?

The chat searches this help centre first and otherwise passes you on to one of us. We read along on working days.

Contact form

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