Orders from the app come in under Money → What you sell → Orders, with the latest at the top. You also get a notification.
Paid online. The member has paid through Stripe. The order is marked paid and is waiting for you.
Paying at the front desk. If a member chooses that, or if you haven’t connected Stripe yet, they pay when they collect. Then tap Paid at the front desk once the money is in.
Getting it ready and collecting. Get the order ready; your member gets a notification that they can collect it. Once it’s been collected, you complete it.
Shipping. Choose Shipped and optionally enter a tracking link or code. Your member gets a notification with the tracking. The address is on the order.
What’s still to do. At the top are the orders that are paid but not yet handed over or shipped.
An unpaid online order. If a member abandons checkout and doesn’t pay, the order lapses. The stock comes back, as does any gift card used, and your member is notified.
Refunding. See Refunding an order.