Under Practice & system → Access you set up how members get into your business. This is part of the Gym plan and above.
Adding a door. Give it a name, such as Front door or Changing room gate, and choose how it works:
- Own QR reader: a reader by the door that reads the code from the app.
- Link to an existing system: you record which door this is in the system you already have. We build the link itself per supplier; get in touch with us about this.
How a member gets in. In the app, under Open door, is their personal code. They hold it up to the reader. Whether they’re allowed in depends on their membership: is it running, and is it currently within their access times?
Access times. If you set a membership to apply only at certain times, such as an off-peak subscription, a member can’t get in outside those times.
Who came in. At the bottom is every scan: who, at which door, when, and whether they were allowed in. A refused scan is listed too, so you can see why someone is standing at the front desk.
Scans count as a visit. A scan at the door counts towards Needs attention, just like a logged workout.
Removing a door. The entries recorded under it stay as history.