Sometimes a question is solved faster if we see what you see. For that, you give us permission to view.
Turning it on. Under Practice & system, in Support view by xBase360, choose Allow support view for 24 hours. After that the permission expires by itself.
View only. Whoever is viewing sees your dashboard as you see it, but can’t change, send or delete anything. Your sign-in details, such as your email address, password and second factor, aren’t visible during support view.
You see it when it happens. If someone is viewing, it says so.
Stopping earlier. Revoke permission ends it immediately, even in the middle of a session.
We don’t view without permission. Not even if you call or email. If we ask for it, you’re the one who ticks the box.