Skip to content
Setting up your business

What Assistant doesn’t do, and why

The actions Assistant deliberately leaves to you: money, deleting, permissions, security and your business’s plan.

1 min readUpdated on 5 October 2026Coach or gym

Assistant does a lot, but there are a few things it never does, even if you ask. It explains where to find it and opens the screen; you take the last step yourself.

  • Money going out: refunds, connecting or removing Stripe, payouts. A misheard amount can’t be undone.
  • Irreversible deletion: a record, an account or your business.
  • Permissions: changing colleagues’ permissions, making someone owner, revoking access.
  • Security: password, second factor, signing out.
  • Your business’s plan: changing or cancelling it.

Why. These actions deserve a deliberate moment, without a misheard word setting something in motion. That applies even if your colleagues are allowed to do them: the assistant doesn’t press these buttons.

What can be done with a yes. Saving, sending, inviting, scheduling, changing or ending a subscription, cancelling a class: it only does that if you asked for it in so many words, or after you tap Yes.

During a support view by xBase360 support, Assistant is turned off.

Did this article help?

1 is no help at all, 5 is exactly what I was looking for.

More about setting up your business

All articles →

Can’t find your answer?

The chat searches this help centre first and otherwise passes you on to one of us. We read along on working days.

Contact form

Rather call? +31 70 204 2081