Under Member management you’ll find everyone who belongs to your business, including people who aren’t linked to a coach. Client records only shows the members who are; that link gives a coach access to someone’s measurements and workouts.
Labels. An internal tool for grouping members, for example morning group, student or had a trial class. Your members don’t see them. Create a label first, then attach it to members. Under Manage labels you change the name and colour. If you remove a label, it also disappears from the members who had it; the members themselves stay where they are.
Searching and filtering. By name, or by label.
Exporting. Export CSV gives you a file with name, role, member since, subscription, visits and labels. Handy for your bookkeeping or a mailing.
Your plan’s limit. Each plan has a maximum number of members: Start 15, Growth 40, Gym 500, Enterprise unlimited. When your list is full, it says so. A bigger plan gives you more room.
Adding members. Invite them, or import a file. See Import members or scan a form.